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Terms and Conditions HEADING_TITLE

InStore & Website Trading Terms:

 Website Trading Terms

Welcome to our website. If you continue to browse &/or purchase online from this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Vintage Glamour's relationship with you whether it be online or instore.

The term "Vintage Glamour" or "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website and purchaser of any of our products VIA online or through PHONE.

The use of this website is subject to the following terms of use:

  1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  4. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the trademark & copyright notice, which forms part of these terms and conditions.
  5. All trademarks reproduced on this website which are not the property of, or licensed to Vintage Glamour are acknowledged on the website.
  6. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  7. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  8. You may not create a link to this website from another website or document without Vintage Glamour's prior written consent.
  9. Your use of this website and any dispute arising out of such use of the website is subject to copyright & trademark laws.
  10. Website/Online Purchasing & Instore Trading Terms:
  11. Payment Terms
    •   We accept the following methods of payment.
    •   VISA, Mastercard, Eftpos
  12. All goods purchased online or instore remain the property of Vintage Glamour until paid for in full.  Goods will not be despatched and/or delivered unless payment has been finalised prior to delivery or upon delivery. An order for goods signifies your acceptance of our terms of trade. 
  13. Promotions
  14. All prizes, and gift vouchers won in promotional activities, partly or solely run by Vintage Glamour, must be claimed within a period of 6 months,
  15. Back-orders & Custom Orders
  16. Special orders and back-orders are final and cannot be cancelled. These orders require a non-refundable deposit of 50% at the time of ordering and balance paid on completion or delivery. In some cases where custom paint finishes are requested, or with certain customised orders, full payment may be requested at time of ordering.
  17. Returns/Exchanges and Cancelled Order/s
  18. Returns or exchanges are to be made within 7days of date of purchase. Goods received by customer from Vintage Glamour MUST BE checked for damage or faults as soon as delivered & advised to Vintage Glamour within 7days in order to be eligible for return or exchange. Please retain your receipt as this is required for all claims. All returns are subject to exchange or store credit only however there are NO returns or exchanges on SALE stock or if you simply change your mind, so please choose carefully. There are no refunds available. Cancelled orders will incur a 30% re-stocking fee.

  19. Delivery
  20. Please allow up to 4-7 working days from receipt of payment for delivery on small orders & up to 28days (or longer if an item is out of stock) for larger orders or as advised by a Vintage Glamour staff member; all quoted delivery dates and times are made in good faith and our policy is to deliver promptly.  However, delivery dates and times can change due to unforseen circumstances, or restoration times therefore we cannot be held liable for changes which are deemed beyond our control. However, we will endeavor to keep you informed and arrange another suitable time for delivery.
  21. Freight
  22. Freight charges are payable on all orders and will be added to your invoice. Freight charges are also applicable to back-orders. We use our own instore delivery service for local deliveries and third party freight companies for regional & interstate customers. These services carry a fee and you are welcome to enquire about these charges at any time prior to purchasing or you are welcome to organise your own.
  23. Returns
    Vintage Glamour accepts returns for exchange only, we do not offer refunds. Refunds & Returns of damaged or defective merchandise are accepted for replacement, in the case of antique / one off pieces, a replacement as close as practicable can be arranged, or the balance of the credit can be used on or towards any floorstock available at the time. Returns & Exchanges must be within 7 days of receipt of goods please retain your receipt for proof of purchase. Please ensure you check the goods within 7days & notify Vintage Glamour of any faults or damage to be eligible. Vintage Glamour do not exchange or refund for change of mind so please choose carefully. We cannot accept returns or refunds for goods damaged whilst in transit claims will have to be lodged with the corresponding freight company. However, we will assist where possible. Although we aim to give as much advise as possible, It shall be your own responsibility to ensure that any products, and or service purchased meets your specific requirement.  Cancelled orders incur a 30% re-stocking fee.
  24. Pricing
  25. All Prices are in Australian Dollars and are GST inclusive. They do not include freight.
  26. All Prices, Polices and Terms are subject to change without notice.