PLEASE NOTE: WE ARE NOW AN ONLINE BUSINESS ONLY & NO LONGER ACCEPT AMEX
To purchase any of our fabulous Vintage Glamour products simply use the shopping cart facility and pay with your credit card via our website. Our website is on a secure server (SSL Certificate) which is demonstrated by a PADLOCK on your browser, this ensures your credit card details are encrypted and never compromised. Alternatively you can email or phone your order through. Vintage Glamour accepts payment by VISA, Mastercard, EFTPOS. We are now an online business therefore all purchases must be processed via the website.
All website prices are GST inclusive & are in Australian Dollars, they do not include postage charges if you choose for your item to be sent by Australia Post via registered post. Postage charges will be calculated at the end of the shopping cart checkout..
Please note: Website orders are processed within 24/48hrs of payment being received. Although we endeavour to despatch your order within a few days (at most 1 week), there will be occassions when this will not be possible due to items being out of stock. If this is the case we will call you to give you an option of waiting for your order to be filled or will give you a full refund. If you require your order to be delivered by a certain timeframe ie: Birthday/Anniversary present etc. please include details in the comments field and we will act on your instructions. If at any time you wish to follow up on your order please email or call Paul 0412210263 direct.
Returns or exchanges are to be made within 7days of date of purchase. International orders 15days. Please ensure you check the goods immediately & return faulty/damaged goods within 7days. You must notify Vintage Glamour immediately same day of goods arrival of any faults or damage to be eligible. Please retain your receipt as this is required for all claims. All returns are subject to exchange or store credit only however there is NO returns or exchanges on SALE stock or if you simply change your mind, so please choose carefully. There are no refunds available on change of mind. All cancelled orders incur a 30% re-stocking fee. Customised chandelier orders will incur a 50% deposit as well as special furniture orders.
Refunds available on faulty stock/goods and Vintage Glamour is to be advised immediately if goods are faulty for a refund or exchange to be initiated. Refunds are issued on purchase price only refunds are not given for freight charges incurred. Return shipping charges are to be paid by the customer. This applies to International orders.
International Orders: We gladly ship worldwide however our checkout facility is only set up to work out shipping within Australia. If you would like to purchase an item and you are outside of Australia, please email us with your enquiry and will quote you on shipping fees to your location. There are only 2 shipping options available, AIRMAIL (1-2weeks) & SEAMAIL (up to 12weeks) please specify your preference at time of enquiry. Also please note that Insurance is mandatory so please do not ask for your item to be shipped uninsured, this is usually $7 - $8 AUD. You are welcome to place your order via the website direct or Email. Payments can be made by VISA & Mastercard. For furniture & larger items we encourage you to investigate your own International shipping for a competitive rate, as shipping/cargo/customs fees can be quite expensive. We will however, help out with any enquiries you may have.
If you would like to follow up on your order please give Paul a call on 0412210263 or alternatively you can send your enquiries to firstname.lastname@example.org . Thankyou